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THE PROBLEM: With potentially thousands of network devices and a myriad of applications, how do you detect hidden problems affecting your users? Better yet, how do you link those problems to specific servers and machines in your infrastructure? Analyzing millions of points of data to uncover the cause of service degradataion can be a daunting, if not impossible, task. THE SOLUTION: DesktopProfile allows the support technician to quickly identify problem devices or servers impacting web applications. Without the need to deploy additional software or probes on the monitored devices and servers, DesktopProfile provides at-a-glance visibility into availability and response time problems that impact the end user experience. Powerful analysis tools make it easy to scan high volumes of data to pinpoint relationships between services and the servers and network devices supporting them that might otherwise go undetected.
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