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THE PROBLEM:
Users are complaining that a recent change to your most critical application is slower than ever. Without a solid baseline 'before' picture, there is no way to analyze if the recent change really has caused service degradation. Implementing a solution to capture current measurement data could take weeks to deploy and may cause more pain than the original problem.
THE SOLUTION:
DesktopProfile provides visibility into network connectivity and performance from the user perspective using a very light-weight agent deployed at the desktop. With tests supporting all major application protocols, tracking how changes in applications, network infrastructure or other factors impact service delivery can be measured and analyzed using sophisticated correlation tools. Because of it's flexible, non-intrusive design, running ad-hoc tests against specific desktops takes just a minute to execute. Or, simply configure a set of tests for continuous measurement and never be caught off guard.
| Collection Modules |
Measurement Data |
| DesktopHTTP |
Measures Web pages and transactions including connect time, read time, find time, total latency, page size, KB/sec, and errors |
| DesktopHTTPS |
Measures secure Web pages and transactions including connect time, read time, find time, total latency, page size, KB/sec, and errors |
| DesktopPing |
Measures network latency, packet loss and errors |
| DesktopPort |
Measures application port latency and errors |
| DesktopSMTP |
Measures SMTP mail services (sending and receiving) including port open, hello, authorization and message latency, KB/sec, and errors |
| DesktopPOP3 |
Measures POP3 mail services (sending and receiving) including port open, logon and message latency, KB/sec, and errors |
| DesktopDNS |
Measures DNS service latency, packet loss and errors |
| DesktopFTP |
Measures FTP data transfer throughput including port open and transfer latency, KB transferred, KB/sec, and errors |
| DesktopNNTP |
Measures news services including port open and groups latency, get message latency, send port open and send message latency, and errors |
KEY FEATURES:
- Internet application measurement from the desktop
- Enteprise scalability and central configuration
- Run everywhere, access anywhere
- Powerful analysis
- Secure digital signing
- Problem alerting and sophisticated reporting
- Sophisticated reporting and web publishing
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