Monitor actual web page delivery, see where your visitors are located

Enterprise scalability
DesktopProfile's unique architecture utilizes HTTP as the communications gateway, which provides many benefits, including the ability to operate any number of server engines throughout the enterprise, very low network overhead and resource consumption, and universal compatibility through a Web browser. Automated data consolidation allows data from one or more DesktopProfile engines to be consolidated on a single or multiple servers, enabling enterprise-wide performance reporting with a standard interface, and resulting in reduced administrative and training overhead.

Run everywhere, access anywhere
DesktopProfile uses java technology to deliver the integrated analysis toolkit "anywhere" via the standard browser. The DesktopProfile java based server component supports a run "everywhere" multi-platform architecture namely Solaris, Linux and Windows.




Powerful analysis
DesktopProfile server includes a powerful analysis toolkit that is delivered via the standard browser as a full windows GUI application. The toolkit provides correlation and investigation tools to provide root cause analysis as well as a wide range of graphical reporting and web publishing tools.

Internet application measurement from the desktop
DesktopProfile is able to synthetically measure the major Internet application protocols from the desktop including HTTP and HTTPs to measure web pages and web transactions, SMTP and POP3 to measure mail services both sending and receiving, Ping to measure network latency and packet loss, Ftp to measure data transfer throughput, NNTP to measure news services, DNS to measure DNS services, and Port to measure all other application ports. (learn more)

Enterprise-class device, web page and application port monitoring
DesktopProfile is able to synthetically measure the major Internet application protocols from the desktop including HTTP and HTTPs to measure web pages and web transactions, SMTP and POP3 to measure mail services both sending and receiving, Ping to measure network latency and packet loss, Ftp to measure data transfer throughput, NNTP to measure news services, DNS to measure DNS services, and Port to measure all other application ports. (learn more)






Data export
DesktopProfile data export feature also supports XML, CSV and Text formats to support a wide range of external applications. DesktopProfile also provides an additional scheduling engine to allow data exports to be automated based on time.

Secure digital signing
DesktopProfile supports the same secure digital signing technology as seen in the other Internet Performance Suite products. This digital signing technology allows the small desktop agents to be automatically pre configured before deployment, eliminating the need for any installation or configuration at the remote customer location. This approach makes the deployment of DesktopProfile agents seamless and very fast. Desktop agents can be signed to communicate with one or more server engines independently.




Problem alerting
DesktopProfile provides a threshold management subsystems as well as an alert management subsystem. The threshold management system primarily drives the reporting subsystem by enabling report color coding for critical and warning thresholds. The alert management system extends the threshold management system to allow multiple alerts to be set against a single resource. This approach provides the means to implement alert escalation where different support groups are alerted depending on the value of the alarm condition. Both the threshold management system and the alert management system support email and SNMP trap methods for implementation.




Sophisticated reporting
DesktopProfile provides a sophisticated suite of reporting technologies to provide the user with a wide range of reporting methods. These reporting methods encompass a full web publishing system for internal and external reporting as well as graphical reporting tools to provide reporting by application or business themes. All graphical reporting methods integrate directly to the analysis toolkit for quick root cause analysis.  Pre-defined System Reports automatically report critical availability information without any configuration or setup. Performance data is aggregated into daily, hourly and monthly reports for easy trending analysis.

DesktopProfile's flexible HTML and Custom Web Reports provide visibility to individualized performance data via a browser from anywhere on the Web. Custom Web Reports can be scheduled to run at regular intervals and automatically published to a remote Web server. Users may be sent automated notifications via email when a new report has been published. Access to the Web-based reports is fully password protected, and individual reports can be easily defined so that a user only sees the service level information pertinent to their needs. In addition, the HTML reports may be easily customized to incorporate your own corporate graphics and messaging. These capabilities are of particular benefit to hosting providers, as they provide individualized service level reporting for each customer.

Central configuration
DesktopProfile agents are completely stateless, which means that the service measurements that a desktop agent collects are instructed directly from the DesktopProfile server engine. No data is maintained or stored on the desktop and the agent is free to come and go as it pleases. This allows support to collect a small data sample or a large data sample depending on the problem being investigated. This approach means that any changes to the central server will automatically affect any or all desktop agents registered with the server. Desktop agents can also be digitally signed to communicate with more than one DesktopProfile server. In this configuration mode the different servers are independently configured to conduct the measures and the desktop agent ensures that the data is returned and stored only at the originating server.

ROI Protection
DesktopProfile introduces a flexible licensing model that greatly simplifies licensing while adding complete flexibility to utilize all available data collection modules. Licensing is a simple matter of deciding how many concurrent collections are needed, not how many desktop agents are deployed. This approach sets a high water mark and the user is free to run as many collections as desired so long as the high water mark is not breached. This allows desktop agents to come and go if a dynamic way as is typical in a support environment. Should the high water mark be reached the user can easily increase the threshold by ordering a new license key, further software installation is not required.